Frequently Asked Questions (FAQ)

What is Zero Nimbus?

Zero Nimbus is a cybersecurity-focused marketplace that connects businesses with verified cybersecurity professionals. Users can hire experts or offer services across areas such as application security, ethical hacking, cloud security, identity management, and compliance.

Who can use Zero Nimbus?

Zero Nimbus is designed for:

• Businesses of all sizes seeking cybersecurity services

• Startups and enterprises needing security expertise

• Cybersecurity professionals offering verified services

Anyone creating or hiring cybersecurity services must comply with our platform policies.

How does hiring a service work?

Buyers can browse services, review seller profiles and ratings, and purchase services directly through the platform. Payments are held securely until the service is delivered and approved.

How do cybersecurity professionals offer services?

Professionals can create an account, set up a profile, and publish service listings (“gigs”). Each listing should clearly describe the scope, pricing, and delivery timelines of the service offered.

Are cybersecurity professionals vetted?

Zero Nimbus promotes transparency and trust through profile verification, service reviews, and performance history. Certain services may require additional verification depending on their nature.

Is my data secure on Zero Nimbus?

Yes. Security and privacy are core to Zero Nimbus. We use industry-standard security measures to protect user data and expect all users to handle sensitive information responsibly and in compliance with applicable laws.

Can services include penetration testing or ethical hacking?

Yes, but only when performed legally and ethically. Sellers must have explicit authorization from the system or asset owner before conducting any testing. Unauthorized activities are strictly prohibited.

Do I need user consent to send messages or notifications?

Yes. Users must obtain proper consent before sending marketing communications. Account or service-related notifications require prior express consent, in accordance with applicable laws.

How are payments handled?

All payments are processed securely through the Zero Nimbus platform. Funds are released to sellers once services are completed and accepted, ensuring protection for both buyers and sellers.

What happens if there is a dispute?

If a dispute arises, Zero Nimbus provides a resolution process to review the issue and help reach a fair outcome based on platform policies and service terms.

How can I contact Zero Nimbus support?

You can reach our support team through the Help or Contact section on the platform for assistance with accounts, services, or technical issues.